Orders submitted Monday through Friday before 2 P.M. EST will be processed and shipped on the same day (Excluding Holidays). Orders placed after 2 P.M. EST may be processed and shipped on the following business day.
Free shipping offer is for UPS Ground service in the contiguous United States. Orders will be shipped prepaid to the contiguous 48 United States. We will also ship to Alaska or Hawaii for the actual freight charges determined at checkout. We DO NOT ship internationally.
*Doors, frames and safes are not eligible for free shipping and require local delivery or pickup at our facility.
Confirmations of orders and shipping notices will be sent to the customer via the email address entered on the order form. Order confirmations will include a copy of the order, availability status, and if already shipped, tracking information and expected delivery date. Orders for products not immediately available will receive a confirmation of order that includes a notice of approximate availability. When the order is shipped, customer will receive a shipping notification.
Large orders requiring oversize or multiple packages may result in additional shipping charges. Customer will be notified of these charges when order is confirmed, and may cancel the order or approve the charges before shipping.
Customer will be billed at the time of shipping. All credit cards are verified before shipping.
All orders require a physical address; we cannot ship to a P.O. Box.